Ensuring the security of your privacy is our foremost concern. This Privacy Statement highlights our unwavering dedication to safeguarding your personal data and maintaining transparency in our data collection, utilization, and protection protocols.
Information Collection
Personal Data: Your interaction with our platform may entail the gathering of personal data, including your name, email address, phone number, and payment particulars. This information is indispensable for processing bookings, facilitating transactions, and tailoring customer assistance to cater to your specific requirements.
Usage Information: Moreover, we amass non-personal information concerning your interactions with our website, such as your IP address, browser type, and visited pages. This data aids us in scrutinizing user behaviour, tracking trends, and refining the functionality and performance of our platform.
Cookies: Much like numerous other websites, we deploy cookies and analogous technologies to enrich your browsing experience and personalize your engagement with our site. Cookies empower us to recollect your preferences, customize content, and furnish targeted advertising based on your interests.
Utilization of Your Information
Service Delivery: Your personal information is utilized to fulfil bookings, securely process payments, and ensure seamless customer experiences. By aggregating data such as your preferences and previous interactions, we can tailor our services to align with your unique needs.
Marketing (with consent): Subject to your consent, we may use your contact information to disseminate promotional offers, newsletters, and updates about our latest deals and services. You retain the option to opt out of receiving marketing communications at any time.
Analytics: We scrutinize usage data and cookies to glean insights into user behaviour, gauge the effectiveness of our marketing endeavours, and refine the overall user experience on our platform. This data empowers us to pinpoint areas for enhancement and optimize our services accordingly.
Data Sharing
In our endeavour to efficiently deliver our services, we may share your information with trusted third-party service providers, such as payment processors, booking platforms, and analytics partners. These collaborators are bound by stringent confidentiality agreements and are authorized to utilize your data solely for the purposes outlined in our agreements with them.
We may divulge your information when compelled by law or in response to legal requests, court orders, or other legal processes. Furthermore, we may share your data to safeguard our rights, property, or safety, as well as those of our users or others.
Data Security
We are resolute in implementing robust security measures to shield your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols encompass encryption, firewalls, and routine security audits to uphold the integrity and confidentiality of your data.
However, it is imperative to acknowledge that while we employ all reasonable precautions to safeguard your information, no method of transmission over the internet or electronic storage is entirely foolproof. Consequently, we cannot guarantee absolute security, and you acknowledge and accept this inherent risk when utilizing our platform.
Your Rights
As a user of our platform, you are entitled to certain rights regarding your personal information, including the right to access, update, or delete your data. Additionally, you have the right to object to or restrict the processing of your information under specific circumstances.
If you harbour any questions, concerns, or requests regarding your personal data or our Privacy Statement, please do not hesitate to reach out to our dedicated support team. They are poised to assist you and address any inquiries you may have.
Changes to this Statement
We retain the prerogative to update or modify this Privacy Statement at any juncture to reflect alterations in our practices or legal requisites. Any revisions shall be posted on this page alongside the effective date of the updated policy. We urge you to periodically review this Privacy Statement to stay informed about how we collect, use, and safeguard your information.